Last updated: August 24, 2024
This Refund Policy outlines the terms and conditions governing refunds for purchases made from Bringes Technology SRL.
Our standard return policy applies to all on-the-shelf products. You have 14 days from the date of purchase to return the product for a full refund.
Please note that products or services that involve any form of customization or manual work are non-refundable. This includes but is not limited to products tailored to specific customer needs, custom-built IoT solutions, or any service requiring significant manual intervention.
To initiate a return, please contact us at [email protected] with your order details and reason for the return. Once your return request is approved, we will provide instructions on how and where to send your package.
Please note that you will be responsible for the cost of returning the item. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Once we receive your returned item and inspect its condition, we will notify you of the status of your refund. If your return is approved, the refund will be processed to your original payment method. Please allow a few days for the refund to reflect in your account.
We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, please contact us at [email protected].
Certain products are exempt from returns and refunds. These include perishable goods, hazardous materials, and downloadable software products. Please check the product description for specific return and refund eligibility.
If you haven’t received a refund yet, please check your bank account again, then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated date. It is your responsibility to review this policy periodically to stay informed of any updates.
This Refund Policy is governed by and construed in accordance with the laws of Romania. Any disputes relating to this policy will be resolved under the jurisdiction of the courts of Romania.
If you have any questions about these Terms, You can contact us by email: [email protected]